FAQs – Crafeny

FAQs

This page provides answers to common questions regarding orders, payments, shipping, and customer support for Crafeny.

1) How do I place an order?

To place an order, select the desired product, add it to your cart, and proceed to checkout. You will be asked to provide shipping information and complete payment before the order is submitted.

2) What payment methods do you accept?

We accept payments through secure third-party payment processors. Available payment methods may include credit and debit cards, Shopify Payments, PayPal, and other options displayed at checkout.

3) When will my payment be charged?

Payment is charged at the time the order is placed. Orders will not be processed or shipped until payment has been successfully authorized and completed.

4) Do you charge sales tax?

Currently, we do not charge sales tax on orders placed through our website.

5) How long does order processing take?

Order processing times are listed on our Shipping & Delivery Policy page. Processing time is separate from shipping transit time.

6) How long does shipping take?

Estimated delivery times are provided on the Shipping & Delivery Policy page. Delivery times are estimates only and may vary due to carrier delays or other factors beyond our control.

7) Do you ship internationally?

Shipping destinations and availability are displayed at checkout. Shipping options may vary depending on your location.

8) Can I change or cancel my order?

Order changes or cancellations may be possible only before the order has entered processing. Please contact us as soon as possible after placing your order for assistance.