Payment Policy
This Payment Policy explains the accepted payment methods and payment terms when you place an order with Crafeny ("we," "us," or "our"). By completing a purchase on our website, you agree to the terms outlined below.
1) Accepted Payment Methods
We accept payments through secure third-party payment processors. Available payment methods may include:
- Credit and debit cards (Visa, MasterCard, American Express, Discover)
- Shopify Payments
- PayPal
- Other payment methods made available at checkout
Available payment options may vary depending on your location and order details.
2) Currency
All prices and payments are processed in USD (United States Dollars), unless otherwise clearly stated at checkout.
3) Payment Processing
Payment is charged at the time the order is placed. Orders will not be processed or shipped until payment has been successfully authorized and completed.
All transactions are handled securely by third-party payment processors. Crafeny does not store or have access to full payment card details.
4) Payment Authorization & Verification
In certain cases, additional payment authorization or order verification may be required to prevent fraud or unauthorized transactions. We reserve the right to cancel or place a hold on orders that cannot be verified.
5) Failed or Declined Payments
If a payment is declined or fails, the order will not be completed. You may be asked to submit an alternative payment method to complete your purchase.
6) Taxes
Currently, we do not charge sales tax on orders placed through our website.
7) Refunds
Refunds are processed in accordance with our Returns & Refunds Policy. Approved refunds will be issued to the original payment method used at checkout.
Refund processing times may vary depending on your payment provider.
8) Contact Information
If you have any questions regarding payments or billing, please contact us at:
Email: info@crafeny.com
Phone: +1 (213) 234-8470
